• Use a clean, dry, soft cloth first to clean the surface. If dry cleaning is unsuccessful water should be used sparingly on wood and veneer surfaces, and only with a damp cloth. Do not apply a soaking wet cloth to wood or veneer and make sure to thoroughly dry surfaces after cleaning them.

• Absolutely no liquids should be used to clean a gilded surface. Please use a clean, dry, soft cloth for cleaning purposes. If the unclean area persists, please consult a local frame shop or art gallery for professional cleaning options.

• Clean with regular glass cleaner with a clean cloth. Do not use the dirty cloth that was used for dusting or cleaning the frame surface.

• Absolutely no ammonia based products should be used on an acrylic surface. Please use either water or an alcohol based solution with a clean cloth. We recommend using a cleaner specifically for plexiglass.

• Wood, veneer, gilded surfaces and the finishes that cover them are sensitive to sunlight. Please avoid extended exposure to direct bright sunlight.
• Dust often with a soft dry cloth. An old (but clean) cotton T-shirt or similar cloth or chamois is ideal. Dust is abrasive and excessive accumulations of dust or not dusting properly can result in excess wear and may also dull the otherwise beautiful finish on your frame.

• We always recommend using professional installers to install heavy objects on a wall.
• Heavy objects will come with a wooden or metal cleat install on the back of the mirror. The top part of the cleat will be installed into the frame and the other part of the cleat should be interlocked and taped to the top cleat.
• Measure the point where the two cleats meet from the top of the frame to determine where you need to install the cleat on the wall.
• Decide on and mark for the position of the long cleat on the wall. It is very important that this cleat be installed perfectly level.
• Make sure that the wall surface is flat. If the wall is bowed where the wall cleat is to be installed, the cleat will need to be shimmed out as necessary to create an unbowed line and allow the frame cleats to connect properly. Use washers or wood shims.
• Attach the cleat to the wall using wall anchors or screws run directly into the wall studs.
• The wooden framing in walls, called studs, are typically spaced 16 inches apart. You can locate studs with an electronic stud finder that detects the nails that hold the wall covering to the studs.
• Screw-in anchors, toggle bolts, molly bolts or other heavy-duty fasteners can be employed to attach the long cleat to the wall. If required, additional mounting holes can be drilled into the long cleat with a standard drill bit.
• To hang the frame, place it flush against the wall with the frame cleats positioned slightly above the wall cleat and the frame centered on the wall cleat. Let the frame slide down the wall slowly and evenly until the frame cleats and wall cleat connect together.
• Some side-to-side adjustment of the frame is possible by lifting the frame slightly and shifting it to the left or right. When adjusting, make sure that both frame cleats remain within the span of the wall cleat.
• To remove the frame from the wall completely, lift the frame directly upward a couple of inches until the cleats are no longer engaged.

REMINDER: During the installation of hanging device,in the event that the cleat has to be moved from the back of the frame, the installer must double check that the location of the screw and its length accommodates the thickness of the section of the wood frame. This is mandatory to eliminate any screws being drilled (from the back) straight through the surface (front) of the frame. The installer must also take note of the position of the mirror—so that the screw is not driven into the mirror/breaking the mirror.

05/01/11